Over the past number of years we have worked to ensure that PlanRight remains a sustainable product for the final expense market. Unfortunately PlanRight sold through the Voice Signature process (VSOP) has continued to see high levels of non-disclosure and higher than expected claims, causing a negative impact on PlanRight as a whole.
We recognize that for many of you, VSOP is a key part of your portfolio. And while we remain committed to PlanRight as a product, we have made the difficult decision to withdraw the VSOP telesales option from sale effective November 30th, 2018.
You can continue to sell PlanRight through VSOP up until November 30th. All VSOP personal health interviews (PHIs) must also be completed by November 30th. As of December 1st, the “PlanRight Voice Auth Final Expense” product will no longer be a product option on Apptical’s LiveApp website. Any incomplete or pending applications will also be deleted from LiveApp.
PlanRight can continue to be sold through the traditional face-to-face sales process. Foresters Financial™ is committed to the final expense market; we’re excited to be making updates to PlanRight in 2019, and continuing our partnership with you.
Questions? If you have questions regarding PlanRight Voice Signature please contact the Sales Desk at 1‑866‑466‑7166 option 1. If you have questions about the status of a submitted application, please contact the Service Center at 1‑866‑466‑7166 option 2.