Product: Quility Level Term

Product Type: Simple Issue Level Term Life Insurance

Term Lengths: 10, 15, 20, 25, 30 years

Issue Ages: 18–60 (non-med), up to 75 (with exam)

Face Amounts: $100,000–$1,000,000 (non-med), up to $5M (with exam)

Target Market: Clients seeking fast, digital term life insurance with optional riders and living benefits

Underwriting Notes: Instant decision for most applicants using MIB, Rx, and database checks. No phone interview required. Higher face amounts or older ages may require paramed.

Available Term Lengths

• Ages 18–50: 10, 15, 20, or 30-year level term
• Ages 51–60: 10, 15, or 20-year level term
• Ages 61–65: 10 or 15-year level term

Issue Ages and Face Amount Limits

• Minimum Face Amount: $100,000
• Maximum Face Amounts:
• Ages 18–40: Lesser of $1,000,000 or 20x income
• Ages 41–50: Lesser of $1,000,000 or 15x income
• Ages 51–60: Lesser of $500,000 or 10x income
• Ages 61–65: Lesser of $500,000 or 10x income
• Note: For mortgage coverage, quoting should not exceed 1.5x the mortgage amount.

Renewability

Policies may be renewed beyond the level term period on an annual renewable term basis until age 85. Premiums will increase annually and the policy terminates at age 85. No evidence of insurability is required for renewal.

Payment Modes and Factors

• Annual: 1.00
• Semi-Annual: 0.51
• Quarterly: 0.26
• Monthly (EFT only): 0.087

Premium Banding

• Band 1: $100,000 – $249,999
• Band 2: $250,000 – $499,999
• Band 3: $500,000 and above

Policy Fee

An annual policy fee of $50 applies. This fee is non-commissionable and is modalized for non-annual payment modes.

Risk Classes

• Non-Nicotine: Elite, Preferred, Select, Standard (up to Table D)
• Nicotine: Standard only (up to Table D)

Underwriting Process

Fast, simplified issue underwriting with a yes/no decision within minutes. No medical exams, no PHI, no attending physician statements (APS), and no health or paramedical screenings (HOS). In limited cases, applications may be referred for manual underwriting and additional review.

Build Chart

Conversion Options

Conversion is available to a universal life product at any time prior to the earlier of attained age 70 or the end of the level term period. Conversion is allowed only for face amounts of $100,000 or more. Partial conversions are permitted provided the remaining face amount meets minimum product requirements.

Note: Term conversions to universal life are temporarily unavailable in California.

Riders and Value-Added Services

The Quility Level Term product includes several riders to enhance policy value and offer broader protection. Some riders are automatically included, while others are available at additional cost. LegacyShield® services are also provided with every policy at no additional charge.

Included Riders

Accelerated Death Benefit Rider

This rider is automatically included at no additional cost. It allows the insured to accelerate up to 50% of the base policy’s death benefit (not to exceed $250,000) in the event of a terminal illness expected to result in death within 12 months. This benefit is paid to the policy owner and is treated as a lien against the death benefit, accruing interest annually. The rider terminates upon use or when the base policy terminates. An administrative fee applies upon benefit activation.

Charitable Giving Rider

Automatically included, this rider provides an additional 0.5% of the policy's face amount to a qualified 501(c)(3) charitable organization of the policyowner’s choice upon death. The donation is separate from and in addition to the policy’s death benefit and is made in the name of the insured. If no charity is selected, the default is Make-A-Wish Foundation of America. This donation is tax-free and not included in the insured’s estate.

Unemployment Waiver of Premium Rider

Also automatically included at no extra charge, this rider waives all premiums (base policy and riders) for up to six months if the insured becomes involuntarily unemployed. It can only be used once during the level term period and requires a 9-month waiting period after policy issue. Proof of unemployment benefits for at least four continuous weeks is required. The rider expires at age 65 or at the end of the term period.

Optional Riders

Children’s Level Term Rider

This optional rider provides coverage of $5,000 or $10,000 for all eligible children (biological, legally adopted, or stepchildren) who are at least 30 days old and under 17 years old. The rider costs $12 per $1,000 annually. Each covered child can convert this coverage to permanent insurance up to age 25. New children can be added at no extra cost if eligibility criteria are met, but must be declared through a new application. Coverage ends when the child reaches age 25 or the base policy terminates.

Accidental Death Benefit Rider

This optional rider provides additional death benefit coverage if the insured dies due to accidental bodily injury within 180 days of the event, as verified by a physician. Available in increments of $25,000 up to a maximum of $250,000 (or half the base policy amount). Issue ages are 18–60. Exclusions include death by suicide, illegal activity, intoxication, military activity, extreme sports, or self-inflicted harm. Rider is not available if the case is referred to manual underwriting.

LegacyShield® Services

Each Quility policy includes complimentary access to LegacyShield®, a secure online platform that helps clients prepare and share important documents and wishes with loved ones. Services include:

• Secure storage of legal documents, family photos, and personal instructions
• Dashboard for consolidating financial accounts and insurance policies
• Creation tools for wills, powers of attorney, and advanced directives

LegacyShield is not insurance and is not intended as legal, tax, or investment advice. It is provided by LegacyShield®, a subsidiary of SBLI, and clients are encouraged to consult appropriate advisors for personal guidance.

Underwriting Guidelines & Eligibility

Quility Level Term Life Insurance uses a streamlined simplified issue underwriting process designed to produce instant decisions with no medical exams, labs, or attending physician statements (APS). However, strict eligibility guidelines and knockout conditions must be followed to ensure approval.

General Eligibility Requirements

• Applicant must be a U.S. citizen, permanent resident, or work visa holder
• Applicants with student visas or other non-permanent visa types are ineligible
• Eligible working status includes:
  • Actively employed individuals
  • Homemakers
  • Full-time students under age 26 (maximum coverage $100,000)
  • Individuals actively seeking employment (maximum coverage $100,000)
  • Retirees age 49 or older (maximum coverage $250,000)
• Applicants must be between ages 18 and 65 (age nearest)
• No replacement of existing life insurance is allowed

Underwriting Knockout Conditions – Medical

Applicants with any of the following conditions in the specified timeframes will be declined:

• BMI above 42 or below 17
• Unexplained weight loss of 10+ pounds in the past year (excluding diet/exercise or pregnancy)
• Use of insulin for diabetes, or:
  • Age < 40 with diabetes
  • Age 40+ with A1C > 7
• Major depressive or mood disorders requiring 3+ medications or impacting work or requiring psychiatric treatment (past 5 years)
• Bipolar disorder, schizophrenia, suicidal ideation, or suicide attempt (past 5 years)
• Asthma requiring ER or hospital care (not seasonal allergies)
• Emphysema or COPD
• Heart conditions including heart attack, surgery, coronary artery disease, valve disease, irregular heartbeat, CHF, or cardiomyopathy
• Any vascular condition: stroke, TIA, cerebrovascular or peripheral vascular disease
• Chronic kidney disease
• Liver cirrhosis, chronic hepatitis, or pancreatic disease
• Neurological diseases: ALS, Alzheimer's, Parkinson’s, dementia, Huntington’s, cognitive impairment
• Degenerative nerve/muscle diseases: MS, paralysis, muscular dystrophy
• Seizure disorders (except simple/partial or petit mal)
• Connective tissue diseases (e.g., lupus, rheumatoid arthritis) with steroid or immunosuppressant use
• Inflammatory bowel disease (ulcerative colitis, Crohn’s) with hospitalization in past 2 years
• Surgery in past 2 years (unless related to bone/joint/ligament, cosmetic, dental, c-section, etc.)
• Recent disability claim (not short-term/military/childbirth) or more than 7 months off work in the past 2 years
• Awaiting test results (except HIV, pregnancy, allergy, fertility-related) within the past 2 years
• Cancer within the last 10 years (excluding basal/squamous cell skin cancer)
• HIV/AIDS diagnosis
• Hospitalization in the last year requiring treatment or care

Underwriting Knockout Conditions – Lifestyle

Applications will also be declined for the following lifestyle risks:

• Alcohol consumption exceeding 20 drinks per week
• Daily marijuana use or more than 4x/week or 16x/month
• Use of illegal drugs (excluding marijuana) or misuse of prescription medications
• Recommended for drug/alcohol treatment by a medical professional within the past 7 years
• Felony conviction, pending felony charges, or parole within the past 10 years
• DUI/DWI, reckless driving, or suspended/revoked license in past 5 years
• High-risk activities in past 2 years:
  • Motor vehicle racing
  • Private or non-commercial aircraft piloting
  • Skydiving
  • Scuba diving below 101 feet
  • Rock climbing above 13,001 feet or without safety equipment
• Active military service (including reservists with orders or serving in a war/conflict zone)

Other Decline Criteria

• Unemployed (unless homemaker or qualified student/retiree)
• Adverse financial history including:
  • Bankruptcy
  • Liens or judgments
  • Heavy collections or credit delinquencies
• Poor disclosure history or recent life insurance decline

Application, Policy Services & Agent Process

Submitting Business

The Quility Level Term application process is designed to be efficient and digital-first. Agents follow a simple three-step process:

1. Pre-Screening: Assess the applicant against knockout and eligibility criteria.
2. Quote: Use the integrated Quility or SBLI quote tools.
3. Application: Complete the electronic application, including:
   • Consent and disclosures
   • Beneficiary designations
   • Offer and payment setup
   • Electronic signatures

Required Disclosures During Application

The following documents are included in the e-application process and must be acknowledged or signed electronically:

• HIPAA Authorization (Form 22-A-CaD)
• Notice of Information Practices (Form A-91-D)
• Privacy Notice (Form N-51)
• Policy E-App (Form 19-N-EAD)
• Customer Notice (Form F-104)

Acceptable Forms of Premium Payment

Electronic Funds Transfer (EFT) is the only accepted method. EFT drafts are scheduled based on the policy effective date. If the scheduled date falls on a weekend or holiday, the charge will occur on the next business day.

Commissions

• Payment Frequency: Daily (business days), via EFT, as earned or as a 75% annualized advance
• Statement Access: Available via the SBLI agent portal at www.sbliagent.com
• Chargebacks:
  • Months 1–3: 100% chargeback on lapse
  • Months 4–12: Chargeback of any unearned portion

Policyholder Services

The Customer Service Department handles all post-issue transactions and can be contacted at 800-694-7254 or customerservice@sbli.com.

Key Services Include:

• Address Changes: Online, by phone, or using the Name and Address Change Form
• Beneficiary Changes: Must use official Beneficiary Change Form; requires full name, SSN, relationship, and distribution percentages
• Name Changes: Requires written request and legal proof (e.g., marriage certificate)
• Lost Policies: Duplicate policies available online, by phone, or with a written request; optional $25 fee for mailed paper copy
• Charity Changes: Written request required with full name, EIN, and address of the new 501(c)(3) charity

Policy Changes

• Face Amount Reductions: Allowed after the first policy year, must meet minimum face amount guidelines
• Rider Removal: Allowed upon request
• Risk Class Improvements: Allowed with medical evidence; subject to underwriting approval

Reinstatement Guidelines

• Permitted within policy guidelines after lapse
• Requires signed state-specific reinstatement form
• Evidence of insurability may be required
• Past due premiums and one additional payment must be submitted
• Surrendered policies cannot be reinstated

Policy Surrender

Owners may surrender their policy at any time with a signed Surrender Request Form. If the original policy is lost, a declaration must be completed. Surrenders must be received 10 business days prior to EFT draft to avoid payment processing. TIN and IRS certification are required to process the disbursement.

Renewability

After the level term ends, the policy automatically renews as an annually renewable term up to age 85. Premiums increase annually and no evidence of insurability is required. Policy lapses if premium is not paid.

Claims, Term Conversion, and Support Contacts

Claims Process

All death, rider, and charitable giving claims are handled by SBLI's Customer Service Department. Prompt and complete submission of documentation is essential for swift processing.

Death Claims

• Notify SBLI by calling 800-694-7254 or logging in to my.sbli.com
• Claimant should submit:
  • Completed Claimant Statement
  • Certified death certificate showing cause and manner of death
  • Original policy (if available)
  • Memorial card or obituary notice (if available)
• Do not make assurances regarding claim outcomes. SBLI will conduct its own verification, especially for contestable claims (within first 2 years).

Charitable Giving Rider Claims

• SBLI verifies the listed charity is still an eligible 501(c)(3) organization with deductibility code of 1.
• If no valid charity exists, and the policy beneficiary is:
  • “Estate” — the estate is contacted for redirection instructions
  • Not the estate — proceeds go to unclaimed property
• A check is sent to the charity with a memo stating: "Charitable Benefit paid due to the death of [Insured Name]."

Children’s Rider & Accelerated Benefit Claims

Claims for the Children’s Rider or Accelerated Death Benefit should be initiated by the policyowner or producer by calling SBLI at 800-694-7254. Required information includes:

• Insured’s name, date of birth, and Social Security number
• Policy number
• Date and cause of condition or diagnosis

Term Conversion Options

Policyholders may convert their Quility Level Term policy to a Universal Life product available at the time of conversion. This can occur at any time during the level premium period, provided the insured is younger than age 70.

Key Conversion Details

• No additional underwriting required
• Eligible coverage: Face amounts of $100,000 or more
• Partial conversions allowed: Remaining term coverage must still meet product minimums
• Deadline: Conversion Application must be received within 30 days of the end of the level term or before age 70
• Not available in California (temporary restriction)

Conversion Process

1. Confirm eligibility and complete the Term Conversion Application
2. Submit a signed sales illustration for the chosen UL product
3. Submit initial modal premium
4. SBLI processes the request and issues the new UL contract
5. The original term policy is either terminated or adjusted (for partial conversions)

Support Contacts

Reminder to Agents

This guide is intended for internal use only. Do not share this content with clients. All sales, claims, and conversion discussions must follow SBLI guidelines and cannot be misrepresented. Always consult SBLI if you are uncertain about any aspect of application suitability, eligibility, or claim processing.

Product: Living Legacy Final Expense

Product Type: Simplified Issue Whole Life (Final Expense)

Issue Ages: 50–80

Face Amounts: $2,500–$35,000

Target Market: Seniors seeking affordable final expense coverage with simplified underwriting and living benefits

Underwriting Notes: No medical exams required. Application includes health questions and prescription history check. Accelerated Death Benefit rider included.

This guide provides a complete reference for SBLI's Living Legacy® Final Expense Whole Life insurance. Designed for simplified issue sales and rapid decisioning, this product is supported by instant underwriting, value-added benefits, and a range of payment and rider options. It is ideal for clients seeking permanent protection with fixed premiums and no exam requirements.

Product Name and Carrier

Carrier: SBLI (The Savings Bank Mutual Life Insurance Company of Massachusetts)

Product: Living Legacy® Final Expense

Issue Ages and Face Amounts

• Issue Ages: 50 to 85
• Face Amounts:
  • Level Benefit (Preferred Non-Nicotine): Up to $35,000 (ages 50–75); $25,000 (ages 76+)
  • Level Benefit (Standard classes): Up to $25,000 (ages 50–75); $20,000 (ages 76+)
  • Modified Benefit (graded): $2,500–$20,000 (ages 50–75); $2,500–$15,000 (ages 76+)

Plan Types

• Level Benefit: Full death benefit from day one
• Modified Benefit: Graded death benefit: return of premium plus 10% in years 1–2; full benefit year 3+

Underwriting Overview

SBLI uses a fully digital application and instant decisioning process through MRS. No exam is required. Underwriting decisions are based on:

• Part A, B, and C health questions
• Prescription history (Rx check)
• Build chart eligibility

Underwriting Guidelines

Underwriting decisions are determined based on the applicant’s responses to health questions and their build:

• Level Plan (Preferred): If the applicant answers “No” to all questions in Parts A, B, and C, they may be eligible for the Level Death Benefit Plan as a Preferred health risk.
• Level Plan (Standard): If the applicant answers “No” to all questions in Parts A and B but “Yes” to one or more in Part C, they may qualify as a Standard health risk under the Level Death Benefit Plan.
• Modified Plan: If the applicant answers “No” to all questions in Part A but “Yes” to one or more in Part B, they may qualify for the Modified Death Benefit Plan.
• Automatic Decline: Any “Yes” answer to a question in Part A or a build that falls outside the acceptable chart will result in a decline.

Health Questions for SBLI Final Expense

The following health questions are part of the underwriting process for SBLI’s Living Legacy® Final Expense product. These questions help determine eligibility for the Level or Modified Death Benefit plans and whether the applicant qualifies for Standard, Preferred, or Modified underwriting classes.

Part A – Health Questions

• Are you currently, or in the last 6 months, undergoing treatment for any medical condition?
• Do you require a wheelchair due to a chronic illness?
• In the last 5 years, have you received home care, or been treated in a hospital or psychiatric facility?
• Have you ever been diagnosed or treated by a medical professional for cancer, heart disease, stroke, or diabetes?
• In the past 2 years, has a licensed medical professional advised you to take medication or undergo tests?
• Have you been hospitalized by a licensed medical facility in the last 90 days?

Part B – Medical History

• Have you ever tested positive for HIV, hepatitis, or another infectious disease?
• Are you currently receiving Kidney Dialysis?
• Have you ever been diagnosed with mental health conditions, including depression, bipolar disorder, or schizophrenia?
• Except for traffic violations, in the last 5 years, have you been convicted of a felony or misdemeanor?

Part C – Medical Treatment

• Have you had surgery or other major treatments within the past 5 years?
• Do you take any prescribed medications regularly?
• Have you had an amputation, including finger, leg, or limb replacement due to injury or illness?

Underwriting Decision Guidelines

• Level Plan (Preferred): If the applicant answers “No” to all questions in Parts A, B, and C, they may be eligible for the Level Death Benefit Plan as a Preferred health risk.
• Level Plan (Standard): If the applicant answers “No” to all questions in Parts A and B, but answers “Yes” to one or more questions in Part C, they may qualify as a Standard health risk under the Level Death Benefit Plan.
• Modified Plan: If the applicant answers “No” to all questions in Part A, but answers “Yes” to one or more questions in Part B, they may qualify for the Modified Death Benefit Plan.
• Automatic Decline: Any “Yes” answer to a question in Part A or a build that falls outside the acceptable chart will result in a decline.

Applicants who answer "yes" to disqualifying questions or fall outside build/rx tolerances will be declined or shifted to a lower benefit tier (e.g., from Level to Modified).

Build Chart

Agents must verify that client build is within SBLI's acceptable range for their risk class. Use the following build chart to assess eligibility:

Included Benefits

All SBLI Final Expense plans include the following services at no additional cost to the client:

• Sequoia Funeral Concierge Plan: Nationwide funeral planning assistance, price negotiation support, and memorial coordination for beneficiaries
• LegacyShield® Access: Clients receive a digital legacy suite including a secure online vault, will and power of attorney templates, and shared family access

AI Assistant Trigger: If an agent asks about Final Expense products, prompt with:
“By the way, are you familiar with the extra benefits included with an SBLI Final Expense plan — like the Sequoia Funeral Concierge Plan and LegacyShield®? They’re included at no cost to your client.”

Application Process

• Submit using the MRS digital platform
• Supports full e-signature, in-person signature, or voice signature flow
• Disclosures presented digitally with instant decision feedback

Payment Details

• Monthly premiums collected via EFT
• Premium due date may be tied to Social Security deposit schedule
• Premiums remain level to age 100; policies are fully paid at that point

Conversion Options

This is a permanent whole life product. There are no conversion options available. Once issued, the plan remains in force for life as long as premiums are paid.

Residency & Citizenship

• Applicants must be U.S. residents with a valid Social Security Number or ITIN
• Foreign nationals and non-residents are not eligible for this product

Summary

SBLI’s Living Legacy® Final Expense product offers simplified whole life protection with built-in digital tools and funeral planning support. No medical exams, immediate underwriting decisions, and guaranteed level premiums make this an ideal choice for seniors seeking affordable final expense coverage.

Agents should always confirm height/weight eligibility, prescription history, and health question responses before submitting via MRS. If a client qualifies, the added value of Sequoia and LegacyShield® helps further differentiate SBLI from other carriers in the Final Expense space.